Course Outline

1-Day Office 365 introductory training course

Understanding the features of Office 365 including Email, One Drive and Skype for Business, SharePoint, and Microsoft Teams

Target Audience

End Users who are familiar to the desktop version of Microsoft Office but who have been upgraded or are looking to upgrade to Office 365.


A general understanding of Windows and Office applications would be beneficial as well as a basic understanding of 'cloud' concepts


To be able to return to work and benefit from the features that Microsoft have introduced. To increase confidence and awareness of the suite of applications.


Topics Covered

Office 365 Overview

  • Introducing Cloud Computing
  • Licensing Overview
  • Application overview in Office 365 including Outlook Web App (email), Office Online Apps, SharePoint, OneDrive and Delve, Skype for Business and Teams
  • Navigating around Office 365
  • Customizing the Office 365 Nav Bar

Outlook Online

  • Overview of Outlook Online
  • Working with Email and Folders
  • Outlook People and IM Contacts
  • Using the Calendar
  • Shared Calendars
  • Outlook Tasks in the Web App
  • Setting Outlook Options, Signatures, Automatic Replies and Rules

Skype for Business

  • Overview of Skype for Business
  • Viewing and Setting Presence Status
  • Using Instant Messages in Business
  • Presentations including Content Sharing, Polls and a Virtual Whiteboard
  • Desktop Sharing and Conference calls

SharePoint, OneDrive

  • What are the applications and how do they interact?
  • Navigating around OneDrive
  • Saving to One Drive from Office
  • Accessing Content in OneDrive
  • Sharing Documents and Collaborating
  • Creating Office Documents and Saving Directly to OneDrive
  • Using the One Drive Desktop App
  • Understanding Delve and the user profile environment
  • SharePoint – a basic understanding of collaboration and document management

Using Groups and Delve

  • Introduction to Groups
  • Collaborating using Groups
  • Getting to Content using Delve
  • Updating your Delve profile


  • Understanding Teams
  • Using Chat for discussions
  • Teams and Conversations

Mobile Apps

  • One drive for Business
  • Skype for business
  • Teams